This fun activity is all about... listening! Shows how most of us do not listen - we prefer others to listen to us!
1, 2 or 3 teams
Delivery charges apply per order (not per item).
Delivery charges do not apply to digital downloads.
(normally next working day)
(1-2 working days)
(1-5 working days)
We hope you that will be delighted with your purchase from Northgate Training. However, if you are unhappy for any reason, we operate a no-quibble returns policy on unused goods. Products should be returned within 30 days. The product(s) needs to be in perfect condition and in its undamaged, original packaging. We cannot refund or exchange anything that has been used. Return postage, packing insurance and direct costs cannot be refunded. Please keep proof of postage to facilitate claims should goods be lost in transit.
VAT (Value Added Tax) applies only to UK orders (and EU customers where a valid VAT number is not supplied). The VAT will show in the cart summary and will be cancelled where applicable during the secure checkout process.
For EU customers, please supply your VAT number when prompted to avoid being charged VAT.
This activity essentially simulates a management meeting – but with a difference. Each person at the meeting has a list of issues they want to get across plus 10 counters. They cannot speak unless they use one of their counters, placing it in a central pot. They then have the floor until someone else stops them by putting one of their counters in the pot – they can now speak uninterrupted. At the end of the meeting everyone gets a list of questions about what other people were saying at the meeting – and guess what? No-one was listening!!
Trainer’s Notes provide full guidance.
'Listening Skills' demonstrates how effective communication can improve individual and organisational performance.
Peter Grundy, Bank of America
'Listening Skills' is great fun! Turns a soft skill from subjective feelings into hard data.
D. Schofield, Lloyds TSB
Helps focus our training and works well as a group activity.
C. Dick, University of Strathclyde