Hotel

  • Hotel

So you think you can run a successful hotel business? Unless you’re business savvy and know your market you could be in for a shock.

Learning Objectives

  • Tests entrepreneurial spirit and business acumen
  • Demonstrates business principles
  • Highlights need to know your customer
  • Gives an opportunity to analyse business finance data, and establish control of the costs
  • Shows the importance of training and looking after staff,
  • Gives insights into dealing with business crises
  • Participants

    6-24 (2 to 4 teams of 3-6 per team)

  • Timing

    3 - 4 hours

  • Uses a computer?

    Yes - 1 PC required

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£795

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Delivery

Delivery charges apply per order (not per item).
Delivery charges do not apply to digital downloads.

  • UK delivery

    (normally next working day)

    £15

  • Europe delivery

    (1-2 working days)

    £29

  • World delivery

    (1-5 working days)

    £39

Returns

We hope you that will be delighted with your purchase from Northgate Training. However, if you are unhappy for any reason, we operate a no-quibble returns policy on unused goods. Products should be returned within 30 days. The product(s) needs to be in perfect condition and in its undamaged, original packaging. We cannot refund or exchange anything that has been used. Return postage, packing insurance and direct costs cannot be refunded. Please keep proof of postage to facilitate claims should goods be lost in transit.

VAT

VAT (Value Added Tax) applies only to UK orders (and EU customers where a valid VAT number is not supplied). The VAT will show in the cart summary and will be cancelled where applicable during the secure checkout process.

For EU customers, please supply your VAT number when prompted to avoid being charged VAT.

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The Activity

There are four hotels in a Thai resort and teams first decide which one to run. Bidding too high at auction results in a bigger bank loan so teams must be cautious. Then, from the latest set of accounts they must determine how to set about improving the business.

Occupancy is key so setting the right room rate and targeting their specific market are crucial. But nothing stands still in business and with every set of annual results comes further decisions. Opportunities and threats abound. Can teams navigate their way successfully?

Failing to take advantage of what’s on offer can mean teams fall behind in the profit stakes. The team with the highest profit wins the day!

Trainer's Role

  • Introduce the activity
  • Issue Team Folders
  • Allow teams to study the details of the hotels in the area and to bid for the establishment they want to run
  • Conduct the auction (computer-aided)
  • Issue teams with their hotel's performance results and let them make their own decisions for the future
  • Enter their decisions into the computer and print the results (Profit & Loss accounts) which include opportunities and threats facing their business. While you do this, issue teams with Crisis Card No.1
  • Hand out results to teams
  • Repeat for up to six 'rounds', each representing 'three months'
  • Lead a Debrief to discuss the learning outcomes and key lessons.

Full Trainer’s Notes explain all and give discussion notes.

Pack Contents

  • Trainer's Notes
  • Team Folders
  • Crisis Cards
  • Computer Program
  • PowerPoint Presentation

A great product. The 'Hotel' business simulation, integrated in a leadership programme, provided multiple learning angles.

A. Maggs, Arema Ltd

Thank you Northgate - another success story! Used with first line managers 'Hotel' was interactive, stimulating, challenging, fun and easy to facilitate.

MD (Anon), Training Consultancy

A stimulating and demanding game, 'Hotel' generates genuine team and leadership behaviours that make excellent learning at the de-brief.

Client Director (name withheld), Executive Education , UK Business School

I've used 'InBox', 'Hotel' and 'Decisions! Decisions!' and all three are very much worth the investment. They bring out fantastic learning objectives, are easy to facilitate and the supporting materials are great; what's most important is they work!

Sam Holland, Head of L&D, Talarius Ltd

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