All the activities in this section allow participants to practise their skills in dealing with staff. Managing people is a vital part of a manager's role and is not as easy as it sometimes seems!
Not just for selling and negotiating. To achieve work objectives, without upsetting everyone(!), we all need basic influencing skills.
Mirrors reality when seemingly simple things go wrong. Reveals fundamentals for building an effective workforce.
High performing teams don’t make it by accident. They know their key result areas, have stringent goals and are willing to take responsibility.
What are the TOP 30 characteristics in an effective manager? Generates great discussion.