Influencing Others

Not just for selling and negotiating. To achieve work objectives, without upsetting everyone(!), we all need basic influencing skills.

Learning Objectives

  • Highlights the key forms of influence
  • Teaches through real, work-based examples
  • Identifies situations where influencing skills are required
  • Allows participants to practise influencing skills to achieve an objective
  • Allows teams to assess the quality of other people’s influencing skills
  • Participants

    6-24 for 2, 3 or 4 teams

  • Timing

    1 - 4 hours

  • Uses a computer?

    Not required

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£450

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Delivery charges apply per order (not per item).
Delivery charges do not apply to digital downloads.

  • UK delivery

    (normally next working day)

    £15

  • Europe delivery

    (1-2 working days)

    £29

  • World delivery

    (1-5 working days)

    £39

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The Activity

At work we try to influence people all the time whether trying to get a colleague to do a job for us, negotiating with a supplier or discussing a contract. We may even want to manage our boss. Whatever the case it’s good to understand the basic techniques that will help us to get what we want more easily – and ideally with a win-win outcome. This six-unit pack explores different ways of influencing others and allows teams to practise newly-acquired skills in a fun and confidencebuilding environment.

In one part of this multi-unit pack teams attempt to ‘sell’ each other holidays they would not normally consider. A DVD includes three videos of people trying to influence their audience. Participants decide what techniques are being used and who (of the three) is the most persuasive, and why.

Trainer's Role

  • Briefly introduce the topic and address participants’ existing influencing skills: issue ‘Holiday Cards’ and instruct teams to prepare and deliver short persuasive presentations to the rest of the group. Discuss the influencing skills used (or not used!).
  • Issue the 1st ‘Handout’ describing five workplace situations where influencing skills are required. Teams review and respond by suggesting appropriate ways to influence.
  • Next issue the ‘Six Key Aspects of Influence’ which establish the six main types of influence. Teams study the situations described and try to identify the particular influencing skill at play, such as using rapport, credibility, reciprocity, peer pressure etc.
  • Teams then watch three short videos of presentations and critique the presenters’ performances. How influenced were they; why?
  • Finally four scenarios allow teams to put all they have learned so far into practice.
  • What to do and how to debrief each section is fully supported by clear Trainer’s Notes.

Pack Contents

  • Trainer’s Notes
  • PDF files for printing some of the resources
  • Team Brief
  • Handouts 1, 2, 3 & 4
  • Set of six Influence & Persuasion Sheets
  • Set of four Scenarios
  • Set of four Holiday Cards
  • DVD containing three short videos

I trialled this new pack for Northgate. Participants enjoyed the experience (and so did I) and I have received great feedback following the session with regards to how they are applying their ‘learns’. They realised the impact that effective influencing can have in their role - they were using only a handful of techniques and are now keen to trial other approaches more appropriate to situations they find themselves in. It brings the subject to life in a fun and interactive way. I would certainly use the pack again.

K. Southerby, Outfit, Arcadia Group

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