We aim to get your order to you as soon as possible.
For orders of activities that are supplied digitally, we will send you a download link via email within 24 hours of your order.
For all UK deliveries (where a hard copy pack is included in your order), orders placed before midday are normally sent for next working day delivery. However, please allow up to 3 working days for all UK orders, and up to 6 working days for international orders. If you need your order delivered urgently, please telephone us on +44 (0)1225 484990 and we can advise on the fastest delivery available.
We cannot be held liable for any loss or damage arising from a failure to deliver our product(s) on any particular date.
Some of our training activities include scissors as part of the team resources. Due to changes in UK legislation we can no longer supply scissors to residential or non-business addresses.
We charge a fixed delivery fee, regardless of how many titles are in your order. Our delivery charges are £15 within the UK, £29 to Europe and £39 to Rest of World (all delivery charges are ex VAT).
Northgate Training subsidises the cost of all international deliveries but any import duties levied at the point of entry into the recipient country are the responsibility of the customer.