Here is some information for all our international customers.
We use DHL as our international courier. We provide a tracking number and estimated delivery date to you when we send a receipted invoice to you. Please note that we cannot be held responsible for any delays including consignments held at customs.
We subsidise all international delivery charges. A fixed delivery charge of £29 to Europe or £39 to the Rest of World applies to each order, regardless of the number of titles in your order. The fixed delivery charge does not apply in conjuction with any other offer or discount, unless stated. Any import duties and taxes levied at the point of entry into the receipient country are the responsibility of the customer.
VAT (Value Added Tax) applies only to UK orders and EU customers where a valid VAT number is not supplied. The VAT will show in the cart summary and will be cancelled on international orders when the billing address is entered during the secure checkout process. For EU customers, please supply your VAT number when prompted to avoid being charged VAT.
All prices quoted are in GBP. You can view the approximate equivalent of our prices in Dollars and Euros by using the Currency button at the top of our homepage screen, and selecting a different currency. However please note that we only accept payment in GBP.
On international orders which are invoiced to an address outside the UK we require payment prior to shipment. Shipment is made on the same or the next working day after receipt of payment.