Brain-storming, fish-boning, information-seeking and analytical thinking track down a production problem. Great value!
3-24 (up to 4 teams of 3-6 per team)
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Rainbow Textiles has suspended production and losses are mounting. Can you trace the cause of the mysterious mark on many of the clothes - and save the business?
You have a full brief and details of the factory. A Databank managed by the facilitator holds all the relevant data about the factory, the staff, possible causes. Teams can only access it via written request. What should you ask for? As the data builds, you gain a clearer picture, but there are plenty of red herrings along the way! You’ll develop a problem-solving strategy; a step-by-step logic or brainstorming or both. Can you use your problem analysis skills to pinpoint the problem?
The exercise looks at the pros and cons of different strategies as well as examining the way groups organise themselves, resolve conflict, communicate and retrieve data. It highlights the need to obtain full details, think logically and to ask the right questions.
We find all Northgate activities very intuitive and easy to work with and delegates find them a great benefit. And it helps us promote our brand and company by always coming across as professional.
Steven Penson, Alisar Ltd
An excellent exercise. We use 'Problem Analysis' on our supervisory development programme as an introduction to the whole subject of problem-solving and decision-making.
K. O'Connor, Hotel chain (name withheld)
We use 'Problem Analysis' in the problem-solving session on a basic management programme for managers from different areas of the company. It’s extremely useful in giving participants something practical rather than theoretical.
D. Hutchinson, Kay & Co Ltd
'Problem Analysis' is a superb package to promote and stimulate analytical thinking and risk analysis.
S. Thompson, The Stock Exchange
An excellent exercise - we used it with managers from Africa and the Middle East. It was extremely beneficial and thoroughly enjoyed by all.
S. O’Linn, Mile Laboratory UK Ltd