The Assertiveness Game™ | Assertiveness Skills Training Activity

A basic introduction into assertiveness at work. Raises awareness, stimulates discussion and develops confidence.

Learning Objectives

  • to recognise the differences between assertive, non-assertive, passive-aggressive and aggressive behaviours
  • to understand reasons behind aggressive behaviour
  • to discuss and agree the benefits of assertiveness
  • to learn and practise the language of assertive behaviour
  • to recognise when is it appropriate to be assertive
  • to improve assertive behaviour and self-esteem

Five-Year Repeat Use Licence

This Northgate training activity comes with a five-year licence for repeat use with up to 12 participants per training session within the licence-holding organisation. Please ask for a discount for use with larger groups. Also includes access to the Northgate Trainerhub (see below for details).

  • Participants

    4-12 (1 to 2 teams of 4-6 per team)

  • Timing

    1 hour + debrief

  • Uses a computer?

    Not required

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The Activity

Raises awareness, stimulates discussion and gives confidence. Highly enjoyable, non-threatening approach.

Table-top boards provide a structure for teams to take it in turns to pick up three different types of card:

  • What People Say Cards: teams share views and decide whether quotes taken from workplace situations are assertive, non-assertive, passive-aggressive or aggressive.
  • Awareness Cards: contain a variety of issues to test knowledge and understanding of the topic.
  • At Work Cards: contain a series of typical situations that occur at work. How would teams react?

All responses are noted on handouts, for reference at the Debrief. In just 60 minutes a wide range of assertiveness issues are presented for groups to consider, exchange ideas and build understanding.

This interactive, stand-alone training activity is ideal for introducing the topic of assertive behaviour. It looks at the characteristics of assertive behaviour, how to recognise the different levels of assertiveness adn how to develop the appropriate level of assertiveness at work.

Trainer's Role

  • Introduce the activity (with the option to use the PowerPoint supplied).
  • Issue a copy of the Questionnaire to each participant and after 5 minutes, ask everyone to score their own responses (guidance supplied on how to score and answers are for their eyes only to encourage honest responses).
  • Set up the boards, cards and playing pieces for each group and issue the handouts for recording responses. There are two boards and you can have up to six participants at each board. Decide on the order of the cards and which cards to use (you will not get through all 30).
  • Observe groups working through the cards.
  • Lead a discussion at the end to listen to groups & consolidate the learning.

Pack Contents

  • Trainer’s Notes
  • Trainer's PowerPoint
  • Handout A - Questionnaire
  • Handout B - Response Form: What People Say
  • Handout C - Response Form: Awareness
  • Handout D - Response Form: At Work
  • Handout E - Key Points
  • Game Boards x2
  • Set of 30 Cards x2
  • Two dice & playing pieces

This activity is for face-to-face classroom use. It is supplied as a hard copy pack and the digital files (including PowerPoint & Handouts A-E) are supplied via the Northgate Trainerhub.

Northgate Trainerhub

Benefits of the online Northgate Trainerhub include:

  • Easy-to-access resource library which stores all the digital files for the activity in one place
  • Immediate access to upgrades made to the activity over the five-year licence term
  • Access to an online Trainer Forum where you can post questions, share experiences & network with other Trainers
  • Access to free activities and icebreakers
  • Unlimited Trainer logins for all Trainers based at the licence-holding site

We use 'The Assertiveness Game' training activity for assertiveness training and it is good for highlighting the different types of assertiveness. It is excellent - good fun and learning at the same time.

Elaine Morrison, HR Manager, Sheraton Hotel

I used 'The Assertiveness Game' as an add-on to our Assertiveness Training Course, which is part of our Skills Diploma Training Programme with Assistant Managers & Supervisors. It highlighted different styles of behaviour and how to react to them and identify with them. Very interactive. Kept the students involved and interested. Still talking about the course some days after it. Word soon got around about the game. Looking forward to doing some in depth evaluation of the game, I feel it got the message across quickly and it was easy to add on to an in house already recognised programme. Very good quality and value.

Allan Baines, Skill Development Manager, Rentokil Initial

I recently used 'The Assertiveness Game' with great results - it really got the group talking and was an excellent way of wrapping up a one day event.

Jane Crossman, L&D Business Partner, VolkerWessels UK

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