Identify and evaluate a range of problem-solving techniques with this fun, hands-on activity.
This Northgate training activity comes with a five-year licence for repeat use with up to 24 participants per training session within the licence-holding organisation. Please ask for a discount on multiple licences to use with larger groups. Also includes access to the Northgate Trainerhub (see below for details).
3-24 (up to 4 teams of 3-6 per team)
1 hour + debrief
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(normally next working day)
(1-2 working days)
(1-5 working days)
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Ten problems and 60 minutes means teams have just six minutes per problem. They are a mixture of work-based issues and conventional conundrums that together highlight some key approaches to problem solving.
For each problem teams identify a specific problem solving approach or rule: lateral thinking, brainstorming, step-by-step logic and ‘fish-boning’ can all be used.
And do they make the best use of the limited time? The lessons at the end – fully laid out in the Trainer’s Guide (along with all the solutions and explanations) - can all be related to what happens at work when problems arise.
Observer’s Forms and Team Assessment Forms provide for in-depth assessment of the problem solving competencies. Handouts on Key Points give participants something tangible to use for reference back at work.
Problems! Problems! provides a valuable opportunity to think about different theories of problem solving and put them to the test.
This activity is for face-to-face classroom use. It is supplied as a hard copy pack and the digital files are supplied via the Northgate Trainerhub.
Benefits of the online Northgate Trainerhub include:
A well constructed and presented exercise to develop team problem-solving skills in a fun and interesting way. Can be used flexibly to allow other learning skills such as teamworking and communication.
D. Hopkins, KBR Ltd
'Problems! Problems!' is a very good catalyst to incorporate into existing problem-solving programmes.
Patrick Harlington, ANSA Business Development
Enjoyable, worthwhile exercise – and feedback from delegates was great. All in all, an excellent experience.
Steve Laing, Consultant, QC Training International
I have used 'Problems! Problems!' as an icebreaker and the activity has been well received. I can also use it to reinforce that a team/group is made up of diverse individuals who bring their individual skills and strengths to the team.
Rachel Clayton, Consultant, Oman
'Problems! Problems!' is an excellent activity to promote creative thinking and a structured approach to problem definition.
Dr Evangelos Kitsos, Senior Teaching Fellow, WMG, University of Warwick