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Delivery

Delivery charges apply per order (not per item). Delivery charges do not apply to digitally supplied products.

  • UK delivery

    (normally next working day)

    £15

  • Europe delivery

    (1-2 working days)

    £29

  • World delivery

    (1-5 working days)

    £39

VAT

VAT (Value Added Tax) applies only to UK orders (and EU customers where a valid VAT number is not supplied). The VAT will show in the cart summary and will be cancelled where applicable during the secure checkout process.

For EU customers, please supply your VAT number when prompted to avoid being charged VAT.

Returns

We hope you that will be delighted with your purchase from Northgate Training. However, if you are unhappy for any reason, we operate a no-quibble returns policy on unused goods. Products should be returned within 30 days. The product(s) needs to be in perfect condition and in its undamaged, original packaging. We cannot refund or exchange anything that has been used. Return postage, packing insurance and direct costs cannot be refunded. Please keep proof of postage to facilitate claims should goods be lost in transit.