Games & Activities

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Customer Service

Successful organisations have great customer service. These activities allow teams to practise their customer service awareness as well as allowing them to reflect on their behaviours in this area.

Decisions! Decisions! | Decision-Making Training Activity | Includes Virtual Version

Decisions! Decisions! | Decision-Making Training Activity

£450

**FOR USE IN VIRTUAL & FACE-TO-FACE TRAINING SESSIONS** ​Highlights key elements in the decision-making process. Gives teams practice at reaching consensus when faced with tricky decisions. Excellent for developing decision-making skills. Topseller.

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Customer Service Cards | Customer Service Training Activity

Customer Service Cards | Customer Service Training Activity

£250

Establish fundamental principles for building better relations with customers, service users and everyone in the organisation.

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Chinese Tower | Customer Service & Teamwork Training Activity

Chinese Tower | Customer Service & Teamwork Training Activity

£395

An effective teamwork activity that reminds teams to focus on what the customer wants rather than relying on what they think the customer wants.

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The Urgent Order | Teamwork Training Activity

The Urgent Order | Teamwork Training Activity

£450

**NEW ACTIVITY FOR 2020** Can teams work together against a tight deadline to get organised to complete a task, and then cope with an unexpected and urgent request out of the blue?!

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