Influencing Others™ | Managing People Training Activity

Not just for selling and negotiating. To achieve work objectives, without upsetting everyone(!), we all need basic influencing skills.

Learning Objectives

  • Highlights the key forms of influence
  • Teaches through real, work-based examples
  • Identifies situations where influencing skills are required
  • Allows participants to practise influencing skills to achieve an objective
  • Allows teams to assess the quality of other people’s influencing skills

Five-Year Repeat Use Licence

This Northgate training activity comes with a five-year licence for repeat use with up to 24 participants per training session within the licence-holding organisation. Please ask for a discount on multiple licences to use with larger groups. Also includes access to the Northgate Trainerhub (see below for details).

  • Participants

    6-24 (2, 3 or 4 teams of 3-6 per team)

  • Timing

    1 - 4 hours + debrief

  • Uses a computer?

    Yes - 1 PC required

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  • World delivery

    (1-5 working days)



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The Activity

At work we try to influence people all the time whether trying to get a colleague to do a job for us, negotiating with a supplier or discussing a contract. We may even want to manage our boss. Whatever the case it’s good to understand the basic techniques that will help us to get what we want more easily – and ideally with a win-win outcome. This six-unit pack explores different ways of influencing others and allows teams to practise newly-acquired skills in a fun and confidence-building environment.

In one part of this multi-unit pack teams attempt to ‘sell’ each other holidays they would not normally consider. The pack includes three videos of people trying to influence their audience. Participants decide what techniques are being used and who (of the three) is the most persuasive, and why.

Trainer's Role

  • Briefly introduce the topic and address participants’ existing influencing skills: issue ‘Holiday Cards’ and instruct teams to prepare and deliver short persuasive presentations to the rest of the group. Discuss the influencing skills used (or not used!).
  • Issue the 1st ‘Handout’ describing five workplace situations where influencing skills are required. Teams review and respond by suggesting appropriate ways to influence.
  • Next issue the ‘Six Key Aspects of Influence’ which establish the six main types of influence. Teams study the situations described and try to identify the particular influencing skill at play, such as using rapport, credibility, reciprocity, peer pressure etc.
  • Teams then watch three short videos of presentations and critique the presenters’ performances. How influenced were they; why?
  • Finally four scenarios allow teams to put all they have learned so far into practice.
  • What to do and how to debrief each section is fully supported by clear Trainer’s Notes.

Pack Contents

  • Trainer’s Notes
  • Set of four (different) Holiday Cards
  • Set of three Videos
  • Team Brief
  • Set of four Scenarios
  • Set of six Influence & Persuasion Sheets
  • Handout: Five Situations
  • Handout: Reviewing Video #1
  • Handout: Which Influencing Style?
  • Handout: Key Points

This activity is for face-to-face classroom use. It is supplied as a hard copy pack and the digital files are supplied via the Northgate Trainerhub.

Northgate Trainerhub

Benefits of the online Northgate Trainerhub include:

  • Easy-to-access resource library which stores all the digital files for the activity in one place
  • Immediate access to upgrades made to the activity over the five-year licence term
  • Access to an online Trainer Forum where you can post questions, share experiences & network with other Trainers
  • Access to free activities and icebreakers
  • Unlimited Trainer logins for all Trainers based at the licence-holding site

I trialled this new pack for Northgate. Participants enjoyed the experience (and so did I) and I have received great feedback following the session with regards to how they are applying their ‘learns’. They realised the impact that effective influencing can have in their role - they were using only a handful of techniques and are now keen to trial other approaches more appropriate to situations they find themselves in. It brings the subject to life in a fun and interactive way. I would certainly use the pack again.

K. Southerby, Outfit, Arcadia Group

We use 'Influencing Others' in our training academy. It’s fun and everyone loves the holiday scenarios!

Claire Weir, Talent Development Manager, Northern Trains

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