The art of negotiation involves meticulous planning, putting yourself in the other person's shoes and knowing when to draw a line in the sand. Above all, it's important to achieve a perceived win/win outcome.
A set of essential steps, plus the right approach, makes so-called ‘difficult conversations’ much easier.
Not just for selling and negotiating. To achieve work objectives, without upsetting everyone(!), we all need basic influencing skills.
Two teams in critical negotiation. Is it about winning or ensuring neither loses? And just how good is your preparation?