Emotional Intelligence™ | Training Activity

**FOR USE IN VIRTUAL & FACE-TO-FACE TRAINING SESSIONS** An engaging, interactive discussion activity to promote understanding and develop better emotional intelligence in the workplace. *This activity is supplied digitally via the Northgate Trainerhub. No delivery charges apply.*

Learning Objectives

  • to find out about the topic in an interactive way
  • to enable participants’ to explore their own levels of EI
  • to build a list of the skills and attributes associated with good EI
  • to find out ways to improve levels of EI
  • to help staff make their performance at work (and in life) more rewarding

Five-Year Repeat Use Licence

This Northgate training activity comes with a five-year licence for repeat use with up to 24 participants per training session within the licence-holding organisation. Please ask for a discount on multiple licences to use with larger groups. Also includes access to the Northgate Trainerhub (see below for details).

  • Participants

    3-24 (up to 4 teams of 3-6 per team)

  • Timing

    1 hour + debrief

  • Uses a computer?

    Not required

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Delivery charges do not apply to digital downloads.

  • UK delivery

    (normally next working day)


  • Europe delivery

    (1-2 working days)


  • World delivery

    (1-5 working days)



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The Activity

Good emotional intelligence skills in managers and staff help to create a positive work environment in which productivity, staff wellbeing and morale can prosper, so much so, that many employers place greater emphasis on EI than on IQ.

In this activity, participants, working in small teams, are shown a set of 30 on-screen 'cards' (or you can choose to print if using in a face-to-face classroom session). Each card poses a question that relates, in some way, to emotional intelligence. It could ask participants to consider how they might regulate their own emotions in a given situation, or what strong personal values they hold, that help structure their actions and decisions, or whether or not they agree with a given statement.

There are three sample cards: Response, Task and Yes/No cards.

For each card, participants record their response - first in terms of their own personal response and then as a consensus team response. The individual response allows for self-analysis and through trying to reach a team consensus, the card is aired, shared and discussed. People learn from hearing viewpoints from others and having to give reasons to support their own. The activity is not in any way a test. Each member of the team has their own forms, so any notes participants make about themselves are strictly for their eyes only.

Together, the cards show how EI is about self-awareness, self-restraint, empathy, self-esteem and good social skills - and about regulating emotions rather than allowing them to take centre stage.

After the debrief, to round off, there is a handout for individuals to take away, to use as an aide-memoire.

Emotional Intelligence has been developed from Northgate's board game version of this activity (not currently available) and has been redesigned, updated and improved.

Trainer's Role

  • Introduce the activity in plenary session. When using virtually, arrange the group into teams of 3-6 and install in breakout rooms. In the classroom, teams simply sit at different tables.
  • Issue the set of 30 cards to view on-screen (in a virtual or face-to-face setting) or you can print them (if in a face-to-face setting).
  • Teams work through the cards one at a time. If time is limited, you may choose to omit certain cards - or give a time-guide of, for example, two minutes per card.
  • Observe teams in action and collect any interesting interactions for the debrief.
  • Halt proceedings after the hour and allow teams a few moments to reflect on the session.
  • Lead a debrief in plenary to bring out the learning points. The Trainer’s Notes includes a commentary for every card.
  • Finally, issue the Handout that summarises the topic and gives tips for the future.

Full guidance is provided in the Trainer’s Notes and PowerPoint presentation.

Pack Contents

  • Trainer’s Notes (PDF file)
  • PowerPoint Presentation (PPT file)
  • Set of 30 'Cards' (PPT and PDF files)
  • Handout A: Response Form (PDF file)
  • Handout B: Tasks Form (PDF file)
  • Handout C: Notes on EI (PDF file)

This activity is supplied digitally via the Northgate Trainerhub. No delivery charges apply.

Northgate Trainerhub

Benefits of the online Northgate Trainerhub include:

  • Easy-to-access resource library which stores all the digital files for the activity in one place
  • Immediate access to upgrades made to the activity over the five-year licence term
  • Access to an online Trainer Forum where you can post questions, share experiences & network with other Trainers
  • Access to free activities and icebreakers
  • Option to send information to team leaders digitally via the hub using Team Access Codes (for paperless training sessions)
  • Unlimited Trainer logins for all Trainers based at the licence-holding site

We have used Northgate's 'Emotional Intelligence' training activity with a group of admin staff and with a group of police officers and staff at inspector level and equivalent. It has proved effective in introducing the concepts of Emotional Intelligence in both cases, and provoked some interesting and thought-provoking discussion. Feedback from the participants was that they enjoyed the game. We will continue to use the game regularly.

Tanya Robinson, Thames Valley Police

Wow! I found 'Emotional Intelligence' to be absolutely inspiring. Each group had a very revealing and powerful discussion which made a significant positive impact on everyone attending. Thank you and well done! I plan to use it wherever I can in future courses.

Steve Laing, Consultant, QC Training International

Northgate Activities make an excellent and good value part of a wider development programme. They are fun and highly effective. From a facilitator's point of view they are easy to learn, adapt and deliver.

Jonathan Aylwin, C2C Program Manager (Global Industrial), TE Connectivity

Northgate products are just as useful in a virtual world!

Ian Moreton-Thickett, Freelance L&D Consultant, The Development Catalyst

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