International Help

International Help

Here is some information for all our international customers.

Delivery Timeframe

We use UPS as our international courier. We provide a tracking number and estimated delivery date to you when we send a receipted invoice to you. Please note that we cannot be held responsible for any delays including consignments held at customs.

Delivery Charges, Duties & Taxes

We subsidise all international delivery charges. A fixed delivery charge of £29 to Europe or £39 to the Rest of World applies to each order, regardless of the number of titles in your order. The fixed delivery charge does not apply in conjunction with any other offer or discount, unless stated. Any import duties and taxes levied at the point of entry into the receipient country are the responsibility of the customer.


VAT (Value Added Tax) applies only to UK orders and EU customers where a valid VAT number is not supplied. For EU customers, please supply your VAT number and we will set up your account so that VAT is not applied. 


You can pay online in different currencies (by using the currency selector dropdown menu at the top of our homepage screen). Payment via bank transfer is accepted in GBP.


We require payment prior to shipment. Shipment is made on the same or the next working day after receipt of payment.