Accountability & Performance Improvement™ | Training Activity

• An introduction to what accountability is all about
• Identifies how a lack of accountability has negative effects on performance
• Motivates staff to embrace initiatives and take responsibility for their actions
• Shows how job descriptions, key results areas and specific goals create a ‘can do’ culture
• Encourages staff to be critical of their own work ethic

All too often staff fail to take responsibility for their actions. It’s never their fault, someone else is always to blame. Often problems occur because someone did not think for themselves and did not ‘take ownership’ of the issue.

Managers too can be just as guilty of the ‘blame game' – poor results are blamed on the market, change is put off because ‘it’ll never work’. This training activity exposes all these excuses and paves the way for greater accountability and performance improvement at work. Being reasonable and pro-active is fundamental to team effectiveness – and to the success of the organisation as a whole.

1. Divide the group into pairs of teams (3-4 people per team) and issue one with the ‘Staff’ Brief and the other with the 'Manager' Brief.
2. After 20 minutes put the pairs together to share findings and knowledge and prepare presentations on the state of the organisation.
3. After 30 minutes observe the presentations. Issues all relate to problems caused by lack of accountability and poor performance from individuals and management.
4. Lead a debrief on the key issues that emerge. Have teams identified root causes – and suggested appropriate ways to solve the problems?
5. Additional handouts enable you to extend the learning and draw up individual Action Plans to improve overall accountability and performance back at work.

Full guidance supplied in the Trainer’s Notes.

Hard & Digital Copy

• ☑️ Hard copy pack supplied
• ☑️ PDFs supplied

Digital Copy

• ☑️ PDFs supplied

Contents

• Trainer’s Notes
• Team Brief - Managers
• Team Brief - Staff
• Handout: What Would You Do?
• Handout: Key Results Areas
• Handout: Boundaries & Lines of Control
• Handout: Future Goals
• Handout: Common Enemies of Accountability
• Organisational Chart

This activity is for face-to-face and virtual classroom use. The digital files are supplied via the Northgate Trainerhub.

Our licence offering is designed to provide exceptional value and flexibility for your organisational training needs.

Upon purchase, each Northgate activity includes a five-year licence for repeat use, with up to a maximum number of delegates per training session. The maximum number of delegates permitted for this activity is 24. This grants you the freedom to use the activity repeatedly, with the specified maximum number of delegates, for five years.

All Learning and Development (L&D) professionals based at the same site (or ‘remote hub’) as you are granted access to these resources, including to the digital files on the Trainerhub via your site-specific Trainer Dashboard, fostering a collaborative spirit within your immediate team.

Should you wish to make this activity available to a wider audience within your organisation, additional licences are required. We understand the varying needs of different organisations and aim to provide flexible options to suit your requirements.

For further information on our licence terms, please contact us. We are here to assist you in enhancing your training initiatives and ensuring a seamless and hassle-free licensing experience.