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Communication is the Key!™ | Communication Training Activity
Communication is the Key!™ | Communication Training Activity
In stock
9 reviews
5.0
9 reviews
Ideal team activity to highlight common communication stumbling blocks - and agree how to avoid them.
Exposes the danger of making assumptions
Highlights the importance of checking and clarifying all aspects of a task
Forcefully shows the importance of unambiguous written communications
Illustrates how important it is to plan for meetings and agree agendas
Regular price
$636.00
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Product details
- Type Training Activity
- Timing 1.5 hours + debrief
- Use Face-to-Face
- Target Audience All Levels
- Min Participants 6
- Max Participants* 12
- *More delegates? Contact Us
- Computer Required Yes (1)
- Printer Required Optional
- Supply Format Hard & Digital Copy
Product downloads
- Factsheet Download
Northgate says...
"One of our most successful activities, often described by delegates as the highlight of the course and by Trainers as a versatile and 'most used' activity in their resource box."
- Exposes the danger of making assumptions
- Highlights the importance of checking and clarifying all aspects of a task
- Forcefully shows the importance of unambiguous written communications
- Illustrates how important it is to plan for meetings and agree agendas
- Shows how easy it is for communications to go wrong!
Ideally suited to:
Smaller groups to test a whole raft of common-sense skills required for good verbal and email communications.
Each team works separately and has a map of an area showing a number of hostelries as well as their own colour flag. One team’s task is to visit the hostelries to collect bottles of water; the other’s task is to collect empty bottles. The teams also have to draw the other’s flag. They do not know each other’s tasks but know that their joint score is what will be measured.
Their means of communication is two-fold:
- They can send unlimited emails via a central computer.
- They can have one 5 minute meeting every half hour at which only one person from each team can speak (the rest of the team can silently attend the meeting).
Sounds simple? At the end the two teams often have no idea about what the other team was trying to do!
- Divide the group into two and place a computer and printer between them.
- Explain the task in general terms and the mechanics of using the computer.
- Issue teams with their Briefs and maps.
- Observe teams at work and stand by to arrange and oversee the meetings where only one member from each team can speak although all team members may attend.
- Hold a Debrief (where many teams are amazed to learn what the other team’s task was). All misunderstandings are revealed and the lessons can be related to real examples from the workplace.
Full guidance supplied in the Trainer’s Notes.
Hard & Digital Copy
- ☑️ Hard copy pack supplied
- ☑️ Program supplied (internet access required)
- ☑️ PDFs & PowerPoint supplied
Digital Copy
- ☑️ Program supplied (internet access required)
- ☑️ PDFs & PowerPoint supplied
- ❌ You will need to source: Felt pen sets
Full contents
- Trainer’s Notes
- Computer Program (internet access required)
- Trainer's PowerPoint
- Team One Briefing Folder
- Team Two Briefing Folder
- Maps
- Planning Sheets
- Review Forms
- Felt Pen Sets
This activity is for face-to-face classroom use. The digital files are supplied via the Northgate Trainerhub.
Our licence offering is designed to provide exceptional value and flexibility for your organisational training needs.
Upon purchase, each Northgate activity includes a five-year licence for repeat use, with up to a maximum number of delegates per training session. The maximum number of delegates permitted for this activity is 12. This grants you the freedom to use the activity repeatedly, with the specified maximum number of delegates, for five years.
All Learning and Development (L&D) professionals based at the same site (or ‘remote hub’) as you are granted access to these resources, including to the digital files on the Trainerhub via your site-specific Trainer Dashboard, fostering a collaborative spirit within your immediate team.
Should you wish to make this activity available to a wider audience within your organisation, additional licences are required. We understand the varying needs of different organisations and aim to provide flexible options to suit your requirements.
For further information on our licence terms, please contact us. We are here to assist you in enhancing your training initiatives and ensuring a seamless and hassle-free licensing experience.
To use with more than 12 or for multiple site licences please contact us for a quote.
M
Maggie Walsh, HR Business Partner, Elis I ran 'Communication is the Key!' recently with 8 General Managers, a Regional Director and a Finance Controller. All wanted to take the lead and made a lot of assumptions (wrongly). The feedback piece was a great way to get them talking and see how their communication needs to improve.
J
Jess Brosnan, Training Manager, hireful Ltd Today I had the absolute pleasure of running Communication is the Key! with our Sales Support and Resourcing teams! It was a great couple of hours learning about effective communication! The activity has led to some great conversations around communication skills which we are all putting in to practice! I definitely recommend Northgate Training.
D
Dr Ben Hardy, SOAS, University of London 'Communication is the Key!' is great for highlighting the challenges for managers and team members when working remotely.
V
Vassos Chrysostomou, Partner, IBE Partnership 'Communication is the Key!' went very well and was identified as the ‘best part of the training'.
E
Edgar Mueller-Gensert, CEO, Muller-Gensert und Gensert Communication is the Key!' was the highlight of the training. Despite all their discussions and justifications, the delegates learned a lot about their communication.
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We offer next day delivery courier delivery in the UK, 2-6 days elsewhere and same day delivery on our digital products.
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