Difficult Conversations™ | Managing People Training Activity

In stock
5.0 4 reviews
A set of essential steps, plus the right approach, makes so-called ‘difficult conversations’ much easier.
to give participants the confidence to hold difficult conversations
to see the importance of planning and gathering critical information
to show how to set the right tone
to encourage listening and empathy
Regular price $508.00
Choose Supply Format (see Contents)

Product details

  • Type Training Activity
  • Timing 1 hour + debrief
  • Use F2F & Virtual
  • Target Audience All Levels
  • Min Participants 3
  • Max Participants* 24
  • *More delegates? Contact Us
  • Computer Required No
  • Printer Required No
  • Supply Format Hard & Digital Copy

Product downloads

Northgate says...

"The Profile Cards for Aneesha and Lucas are supplied in TWO versions. For both versions, the issue that needs addressing (the text) is identical but the images of the person are different. You can give teams different images and at the end ask how much does a person's appearance influence our perception of the issue."

  • To give participants the confidence to hold difficult conversations
  • The importance of planning and gathering critical information
  • Shows how to set the right tone
  • Encourages listening and empathy
  • To keep in mind the desired outcome
  • To remember to set follow-up dates

Ideally suited to:

Training anyone in a managerial, supervisory or team-leader role who is responsible for managing and mentoring staff. Knowing how to manage difficult conversations with staff is a key skill.

  • Anti-boredom Guarantee

    If you are not delighted with your purchase or 100% happy, we offer a no-quibble returns service on unused goods.

  • Fast Global Delivery

    We offer next day delivery courier delivery in the UK, 2-6 days elsewhere and same day delivery on our digital products.

  • Easy Ordering

    To order you can add this activity to your basket and proceed through secure online checkout, or request an invoice.

  • Trainerhub Access

    Benefits include easy access to your library, instant upgrades, Trainer Forum, team collaboration tools and free activities.

Northgate Trainerhub

Get everything at your fingertips with our FREE online resource library. Get instant access to games, upgrades, peer-support and even free activities. Simply sign up or purchase any game.

Learn more