Managing Conflict Cards™ | Conflict Management Training Activity

In stock
5.0 3 reviews
How to (and how not to!) handle conflict at work. An engaging, interactive introduction to the topic.
to explore key points for handling conflict situations
to understand the importance of spotting signs of conflict early
to consider the potential damage conflict can have on morale and productivity
to learn about the difference between positive and negative conflict
Regular price $381.00 ex. VAT
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Product details

  • Type Training Activity
  • Timing 30-50 minutes + debrief
  • Use F2F & Virtual
  • Target Audience All Levels
  • Min Participants 3
  • Max Participants* 24
  • *More delegates? Contact Us
  • Computer Required No
  • Printer Required No
  • Supply Format Hard & Digital Copy

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Northgate says...

"There are lots of strategies we use in response to conflict. We can adopt avoidance tactics and withdraw, we can compete to win at all costs and we can graciously give in to the wishes of others. But there are other, better strategies! They're about being assertive, collaborating, cooperating and compromising"

  • To explore key points for handling conflict situations
  • To understand the importance of spotting signs of conflict early
  • To consider the potential damage conflict can have on morale and productivity
  • To learn about the difference between positive and negative conflict
  • To consider some basic DOs and DON'Ts

Ideally suited to:

Looking at the interpersonal and management skills needed to resolve workplace conflict. This activity covers the importance of talking with people, listening carefully, having the right focus, clarifying points and developing a plan together.

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Customer Reviews

Based on 3 reviews
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Sarah Holroyde, Learning & Development Consultant, Ecclesiastical Insurance

Northgate couldn’t be more helpful and always get back to my enquiries incredibly quickly. The activities are highly popular with our staff and have reinvigorated how we do training at Ecclesiastical Insurance.

K
Karen Canavan, Organisational Learning & Development Manager, Birmingham City University

Thanks for showing us around the new Northgate Trainerhub – I love it! What a great resource for trainers and access to a trainer community to share stuff – a dream!

C
C. Jeffreys-Hoar, Ricoh UK

As always with Northgate, this is an excellent development activity. These 'Managing Conflict Cards' are useful discussion aids and thought-provoking.