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Problem Analysis™ | Problem-Solving Training Activity
Problem Analysis™ | Problem-Solving Training Activity
Brain-storming, fish-boning, information-seeking and analytical thinking track down a production problem.
To develop problem-solving strategies
To organise themselves and brainstorm ideas
To think logically and analytically (risk analysis)
To identify problems and critical information
Regular price
£395
ex. VAT
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Product details
- Type Training Activity
- Timing 1 hour + debrief
- Use Face-to-Face
- Target Audience All Levels
- Min Participants 3
- Max Participants* 24
- *More delegates? Contact Us
- Computer Required No
- Printer Required No
- Supply Format Hard Copy
Product downloads
- Factsheet Download
Northgate says...
"When faced with problems at work teams and individuals often fail to follow an objective, logical procedure. The general rule is (1) gather information, (2) assess possible causes, (3) evaluate the options, (4) identify the main cause. This activity helps delegates develop a structured approach to take back to the workplace. "
- To develop problem-solving strategies
- To organise themselves and brainstorm ideas
- To think logically and analytically (risk analysis)
- To identify problems and critical information
Ideally suited to:
Any course on problem-solving to give teams the chance to put their problem-solving skills to the test. Having little information about the problem, they first need to decide what key information they should ask for.
Rainbow Textiles has suspended production and losses are mounting. Can you trace the cause of the mysterious mark on many of the clothes - and save the business?
You have a full brief and details of the factory. A Databank managed by the facilitator holds all the relevant data about the factory, the staff, possible causes. Teams can only access it via written request. What should you ask for? As the data builds, you gain a clearer picture, but there are plenty of red herrings along the way! You’ll develop a problem-solving strategy; a step-by-step logic or brainstorming or both. Can you use your problem analysis skills to pinpoint the problem?
The exercise looks at the pros and cons of different strategies as well as examining the way groups organise themselves, resolve conflict, communicate and retrieve data. It highlights the need to obtain full details, think logically and to ask the right questions.
- Introduce the activity.
- Divide participants into teams and issue copies of the Briefing Sheet.
- Set times when the Databank is open and accept up to 10 questions from each syndicate. Hand groups the appropriate Datacards that answer the questions asked.
- Allow time for analysis and then take another round of questions, up to a maximum of three rounds.
- Call upon each group to make a presentation – of the problem and how best it can be rectified.
- Lead a discussion on how the teams worked and how they might have improved performance.
Full guidance supplied in the Trainer’s Notes.
- Trainer’s Notes
- Team Briefs
- Sets of 36 Cards
- Data Request Form
- Card Index
- Card Log
- Handout - Teamwork & Problem-Solving
This activity is for face-to-face classroom use. It is supplied as a hard copy pack and the digital files are supplied via the Northgate Trainerhub.
This Northgate Training activity comes with a five-year licence for repeat use with up to 24 participants at a time, for use by Trainers based at one licence-holding site.
All Trainers physically based at the same office location can access the Northgate resources during the five-year term, including the digital resources supplied on the Trainerhub via your own site-specific Trainer Dashboard. If you have Trainers based at other locations, and/or remote workers, who would like to access and use the Northgate resources, we can advise further depending on your requirements.
For further information on our licence terms please view the Northgate Licence Agreement.
To use with more than 24 or for multiple site licences please contact us for a quote.
S
S. O’Linn, Mile Laboratory UK Ltd An excellent exercise - we used 'Problem Analysis' with managers from Africa and the Middle East. It was extremely beneficial and thoroughly enjoyed by all.
S
S. Thompson, The Stock Exchange 'Problem Analysis' is a superb package to promote and stimulate analytical thinking and risk analysis.
D
D. Hutchinson, Kay & Co Ltd We use 'Problem Analysis' in the problem-solving session on a basic management programme for managers from different areas of the company. It’s extremely useful in giving participants something practical rather than theoretical.
K
K. O'Connor, Hotel chain (name withheld) An excellent exercise. We use 'Problem Analysis' on our supervisory development programme as an introduction to the whole subject of problem-solving and decision-making.
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S. O’Linn, Mile Laboratory UK Ltd An excellent exercise - we used 'Problem Analysis' with managers from Africa and the Middle East. It was extremely beneficial and thoroughly enjoyed by all.
S
S. Thompson, The Stock Exchange 'Problem Analysis' is a superb package to promote and stimulate analytical thinking and risk analysis.
D
D. Hutchinson, Kay & Co Ltd We use 'Problem Analysis' in the problem-solving session on a basic management programme for managers from different areas of the company. It’s extremely useful in giving participants something practical rather than theoretical.
K
K. O'Connor, Hotel chain (name withheld) An excellent exercise. We use 'Problem Analysis' on our supervisory development programme as an introduction to the whole subject of problem-solving and decision-making.