Introducing Change™ | Change Management Training Activity

People fear change but it's an inevitable process, so how best can it be handled? Participants develop a structured approach.

Learning Objectives

  • identifies misconceptions, fears and worries that people might have about change
  • brings out the key issues in change management
  • highlights need for empathising with the staff’s viewpoint, asking for ideas etc
  • highlights need for ‘champions’ to support change
  • highlights importance of stressing the benefits of change
  • shows need for a communications strategy and timetable of events

Five-Year Repeat Use Licence

This Northgate training activity comes with a five-year licence for repeat use with up to 24 participants per training session within the licence-holding organisation. Please ask for a discount for use with larger groups. Also includes access to the Northgate Trainerhub (see below for details).

  • Participants

    3-24 (up to four teams of 3-6 per team)

  • Timing

    1.5 hours + debrief

  • Uses a computer?

    Not required

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The Activity

Organisations need to change in order to survive. Resistance to change can drag companies down.

In part one, participants working individually, complete a Change Questionnaire for discussion in plenary session with the Trainer. It serves to focus attention on change issues and bring any prejudices and mistaken ideas out into the open.

In part two participants, as management teams, have specific changes to implement in their organisation. How will they introduce change to staff, what and who will they take into account, how will they schedule the changes?

They must identify the key factors in bringing about a smooth implementation and decide on the best way of communicating with staff. At the end of the task teams present their ideas and plans, either in feedback sessions or, more dynamically, by presenting the changes as if addressing their target audience.

Ideal for putting theory into practice for managers who need to introduce change to their staff and want to avoid the obvious pitfalls.

Trainer's Role

  • Issue Questionnaire to participants. Allow them time to fill these in and either lead a discussion on the issues raised or form teams (of 3-6) and let each team go through the issues.
  • Hand out Team Briefs and allow teams time to study the scenario and prepare their presentations.
  • Issue the Staff Survey after 30 minutes which gives teams additional information on what the ‘staff’ have to say about the forthcoming changes.
  • Ask each team to present its findings and ideas either as a summary of their work or in the role of director addressing the employees.
  • Lead a Debrief on the activity and the presentations. Discuss the key issues that should have emerged.
  • Issue a handout summarizing the Key Points.
  • Compare what happened in the activity with what typically happens within an organisation.
  • (Optional) Ask teams to complete an Action Plan for introducing specific and real changes back at work.

Pack Contents

  • Trainer’s Notes
  • Team Briefs
  • Handout: A 10-Step Approach (PDF)
  • Handout: Change Questionnaire (A4 pad and PDF supplied)
  • Handout: The Survey (A4 pad and PDF supplied)
  • Handout: Key Learning Points (A4 pad and PDF supplied)

This activity is for face-to-face classroom use. It is supplied as a hard copy pack and the digital files are supplied via the Northgate Trainerhub.

Northgate Trainerhub

Benefits of the online Northgate Trainerhub include:

  • Easy-to-access resource library which stores all the digital files for the activity in one place
  • Immediate access to upgrades made to the activity over the five-year licence term
  • Access to an online Trainer Forum where you can post questions, share experiences & network with other Trainers
  • Access to free activities and icebreakers
  • Option to send information to team leaders digitally via the hub using Team Access Codes (for paperless training sessions)
  • Unlimited Trainer logins for all Trainers based at the licence-holding site

'Introducing Change' is a great way to illustrate many of the key themes associated with any large scale change initiative.

C. Watson, University of York

A great activity to engage delegates and start the process of understanding all the elements required in 'change'. Northgate activities work first time out of the box and always support the workshops, create energy and engagement. Thanks again!

Miranda Stephenson, Director, Motivation in Motion

'Introducing Change' has proved to be an effective activity. Participants have liked it. The useful part is that the game has changes that provides comfort and discomfort and is relevant to the corporate world. It is also simple to grasp. Overall satisfied with the experience and effectiveness.

V Satagopan, Pashin Consultancy & Training Pvt Ltd

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