Decisions! Decisions!™ | Decision-Making Training Activity

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​Highlights key elements in the decision-making process. Gives teams practice at reaching consensus when faced with tricky decisions. Excellent for developing decision-making skills.
Shows the value of individual contributions in the decision-making process
Highlights the importance of carefully evaluating all options
Allows individuals to express their views and then reach consensus
Identifies the dilemma of giving maximum customer satisfaction and making a profit
Prix £495 ex. VAT

Product details

  • Type Training Activity
  • Timing 1 hour + debrief
  • Use F2F & Virtual
  • Target Audience All Levels
  • Min Participants 4
  • Max Participants* 24
  • *More delegates? Contact Us
  • Computer Required Yes (1)
  • Printer Required Optional
  • Supply Format Digital Copy

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Northgate says...

"Poor decisions have knock-on consequences and will come back to haunt teams with even more decisions! "

  • Shows the value of individual contributions in the decision-making process
  • Highlights the importance of carefully evaluating all options
  • Allows individuals to express their views and then reach consensus
  • Identifies the dilemma of giving maximum customer satisfaction and making a profit
  • Pinpoints individual beliefs and values

Ideally suited to:

Looking at objective decision making, especially where you have to strike a balance between opposing objectives. Also useful as a generic exercise in customer service.

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Customer Reviews

Based on 11 reviews
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C
Caroline Trainor, HRD Business Partner, Almac Group

'Decisions! Decisions!' is such a brilliant, interactive and energetic activity to facilitate! Lots of engagement and a bit of competitiveness along the way!

B
Bob Hayward, Managing Director, Be More Effective Ltd

Used 'Winning Strategies' and 'Decisions! Decisions!' as part of an assessment centre and they definitely helped bring the best candidate to the fore.

Z
Zak Iqbal, L&D Manager, EMEA, Wyndham Hotels & Resorts

'Decisions! Decisions!' went very well and was well received. The best thing about this activity is the ease of facilitation and user interaction.

C
Carl Thomas, Learning & Development Manager, BRE Group

We used 'Chinese Tower' & 'Decisions! Decisions!' for a recruitment activity. It went really well. The participants loved the activities and as assessors, it was a great way to see them in action, without the candidates feeling like they are being assessed.

M
Marion Homer, Retail Volunteer Manager, Royal Trinity Hospice London

Both teams enjoyed 'Decisions! Decisions!' and we were able to assess a person’s understanding of profit and customer service through the exercise.