Emotional Intelligence | Training Activity

Introduces an increasingly important topic that underpins good interpersonal skills and good team skills.

Learning Objectives

  • Provides a basic understanding of EI
  • Identifies typical characteristics of the EI person and typical ways he or she might respond to situations
  • Illustrates why it is crucial in work teams
  • Highlights key areas that staff can focus on to improve their own EI
  • Builds bonds as team members reveal how they would deal with specific situations
  • Gives tips on how to make life at work more positive

Repeat Use Licence

This Northgate training activity comes with a licence for repeat use with up to 12 participants per training session within your organisation. Please ask for a discount for use with larger groups.

  • Participants

    4-12 (1 or 2 teams of 4-6 per team)

  • Timing

    1 hour + debrief

  • Uses a computer?

    Not required

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    (normally next working day)


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    (1-2 working days)


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    (1-5 working days)



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The Activity

In this fun, short board game participants find out exactly what emotional intelligence is and why it is important. Do they show emotional maturity in the way they handle the given situations? How do they respond to the set of key questions? How will they contribute to the discussion? Emotional intelligence (EI) is all about selfawareness, self-restraint, empathy, self-esteem and social skills. It’s all about controlling emotions rather than giving in to them. To avoid conflict at work and to ensure a positive and rewarding work environment staff need to have (and understand) what EI is all about. It is said that those who possess EI are more likely to succeed than those who can demonstrate a high IQ.

Trainer's Role

  • Introduce the activity using the PowerPoint presentation provided.
  • Divide the participants into two groups and allocate group materials (boards, cards and playing pieces).
  • Observe teams in action and listen to their discussions.
  • At the Debrief, go through each of the cards in turn and discuss each decision teams have made.

Full details on all the answers are provided in the Trainer’s Notes.

Pack Contents

  • Trainer’s Notes
  • PowerPoint Presentation
  • Handout A: How to Play
  • Handout B: Group Form
  • Handout C: What is Emotional Intelligence?
  • Handout D: Response Form
  • Set of Six Plastic Markers, Two Dice & Dice Cup
  • Sets of Cards
  • Group Board

The 'Emotional Intelligence' activity is a fantastic component for any course on personal development – and fun to do. So useful for developing self-awareness, getting us to ‘think first’ about situations and really influencing our abilities to get the best out of others. I thoroughly recommend it.

J. Mayley, Training Consultant

An effective tool for increasing awareness of emotional intelligence. The set-up and explanation is straightforward - and the activity is easy to use. It generates interesting conversations amongst the groups.

S. Stinton, GE Money

We have used Northgate's 'Emotional Intelligence' training activity with a group of admin staff and with a group of police officers and staff at inspector level and equivalent. It has proved effective in introducing the concepts of Emotional Intelligence in both cases, and provoked some interesting and thought-provoking discussion. Feedback from the participants was that they enjoyed the game. We will continue to use the game regularly.

Tanya Robinson, Thames Valley Police

Wow! I found the exercise to be absolutely inspiring. On a residential course, we split 12 people into two groups of six and each group had a very revealing and powerful discussion. Discussion that continued into the evening over dinner and made a significant positive impact on everyone attending. The exercise was purchased with this course in mind, and from our perspective, it enhanced our existing material superbly; thank you and well done! I plan to use it wherever I can in future courses.

Steve Laing, Consultant, QC Training International

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