Talking to Staff!™ | Managing People Training Activity

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It's all too easy to let staff problems fester. Managers can often put off meeting with staff because they fear confrontation or the release of emotions. This is nearly always a mistake!
to be vigilant and quick to identify staff issues
to intervene immediately
to plan a strategy for meeting with a member of staff
to have knowledge of 'critical incidents'
Prix £450 ex. VAT

Product details

  • Type Training Activity
  • Timing 1 hour + debrief
  • Use F2F & Virtual
  • Target Audience All Levels
  • Min Participants 3
  • Max Participants* 24
  • *More delegates? Contact Us
  • Computer Required No
  • Printer Required No
  • Supply Format Digital Copy

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Northgate says...

"This activity gets a good discussion going and results in a template for handling and managing staff more effectively in the future. Having a clear plan to follow is a great support for managers. It helps mitigate any fears they have about confrontations."

  • Be vigilant and quick to identify staff issues
  • Intervene immediately
  • Plan a strategy for meeting with a member of staff
  • To have knowledge of 'critical incidents'
  • To be professional and objective - with emotions under control
  • Ask the right questions and foster a two-way process
  • Monitor and review progress/change

Ideally suited to:

Training on handling meetings with individual team members, 1:1s and how best to handle staff issues which are creating problems in the workplace.

  • Anti-boredom Guarantee

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  • Fast Global Delivery

    We offer next day courier delivery in the UK, 2-6 days elsewhere and same day delivery on our digital products.

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Customer Reviews

Based on 4 reviews
Cedrick LaFleur, Chief Executive, LaFleur Leadership Institute

I have used 'Talking to Staff!' in face-to-face training sessions and it was very effective and easy to facilitate. The feedback has been wonderful - my clients love Northgate activities, the learning outcomes are great and I love that the How to run this activity is explained for both face-to-face and virtual - that helps a lot.

Niki Fincham, Group Learning & Development Manager, RBH Hospitality Management

I used 'Talking to Staff!' recently and it worked well. We used it as an assessment activity as we wanted to see the quality of the interaction between the groups. Our focus was to use the material as a basis for discussion and influencing and it did the job. We are now planning to use it in our Top Talent Programme, when the successful people attend their People Masterclass. We will debrief it with them to draw out more learning on how to handle conversations of this nature. I look forward to using it again!

Pete Thornton, L&D Business Partner, BidFood UK

'Talking to Staff!' is a great product that provokes discussion, consultation, collaboration, and learning. I have really enjoyed using it and found there is scope to use it however suits your situation, time and audience. The varied scenarios mean you can no doubt always find a problem that your audience may be faced with. I look forward to using it again next month!

Harriet Filmer, L&D Manager, Greggs Plc

The Northgate Trainer Hub is easy to access and navigate.